Stephen Joseph GoGo Backpack Monkey Stephen Joseph

Prompt shipping and expert packing

Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer an array of shipping services. Our warehouse staff is highly educated and will package the items according to the exact specifications of our company. Before they are shipped the goods are carefully inspected and secured. Every day, we send thousands of packages to customers across the globe. We are committed to becoming the biggest online retailer in the World. There are warehouses and centers of distribution across Asia as also the USA.

Note: Orders that include more than one product will be assigned a distinct processing time, depending on the specific product.

Before we ship We will conduct a thorough inspection of the items you've purchased. Today, most orders are delivered within 24 hours. The expected delivery time will be between 3-7 days.

Returns

Most items are available. Those that aren't are identified as such and when you add them to your cart, they will appear with the $0.00 amount. We will send only the items that are in inventory.

Our policy is for thirty days. If it's been more than 30 days from the date of purchase, we're unable to provide you with an exchange or refund.

In order to be eligible for a refund the item must be in good condition and in the same condition as you received it in. The item must be in the original packaging.

If we made an error (e.g. A wrong item or a product that is damaged. It is your responsibility to pay shipping charges in the event you wish to exchange the item.